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Customer Information

Customer Information

Customer Information - Shipping Cost - Shipping - Returns
 
Delivery and Payment

Delivery of title
We deliver as long as supplies last.

How much does shipping cost?
The shipping costs amount to 3,90 € within Germany. For orders of 50 € We deliver free of charge in Germany.

Is there a minimum order?
 
There is no minimum order value.
Please ensure therefore that you specify when ordering a current e-mail address. If you within 60 minutes after your order was not received confirmation by e-mail received from us, please get in touch with us. Our contact details can be found under the heading "Contact".

Payment:

You can choose among payment PayPal, bank transfer,

Direct debit
The invoice amount is in the choice of payment method, debit-debited on the day of delivery from your account. In ordering your account number, sort code and the account holder one. If a bank debit will be charged a fee, the amount varies according to the current Fee Ordinance of the People's Bank Raiffeisenbank eG Riedlingen.
Exceptions
We can unfortunately not offer this method of payment, if the name of the account holder differs from the delivery address.

Payment - Bank transfer: You can pay for your order when you want (spät. 30 days after ordering) and receiving after your payment was received in our account, your goods. There are no additional fees. Please note that we cancel your order after 30 days if no payment is made.

Cash on delivery is possible only for shipments within Germany and some European countries. Delivery is associated with increased shipping costs to cover enhanced services and increased administrative expenses. After you place your order with Kochwerkstatt.de, a few days later you receive your package. DHL collected the same time the invoice amount. Please have exact change as this.

PayPal You will be redirected during the ordering process briefly to the PayPal page. There you can login and initiate your payment to us. The fees for this operation, we do. They incur no additional costs this payment method. After payment, you will be redirected to our site. Your goods are then immediately ready (if stock). Please send us an email if you have any problems with the transfer to PayPal. We can send you on request, a request for payment to your PayPal account.

2. Prices and shipping costs

Price includes tax. Invoicing with VAT.

We charge 3.90 € shipping costs up to a value of 50 € for payment by bank transfer, cash on delivery and PayPal.
From 50 € value of goods free shipping in Germany.
This applies to all shipping addresses within Germany.
For cash on delivery, we charge 5.60 € for the COD charge in addition to the invoice amount.

Versandkostentabelle   -   Delivery Costs

Versandmethode

Deutschland

EU/Euroländer

Europa **

Drittländer/USA/Asien***

DP/DHL

3,90€

Versandkostenfrei ab 50€ Bestellwert

 

 

 

DP Warenpost XS International up to 500gr. small parts untracked

 

   5,90€

   5,90€

  5,90€

DP Warenpost International up to 500 gr. With shipment tracking

 

  7,50€

  7,50€

   7,50€

DP Warenpost International up to 1000 gr. Tracked

     11,50€   11,50€   11,50€

EU-small packet 2kg Untracked

 

   9,00€

   

DHL-Paket EU up to 5 kg Tracked

    16,80€    

DP Warenpost Large International up to 2000gr.
Tracked

 

  24,00€

  24,00€   24,00€

DHL parcel to 5kg world-wide***

   

  60,00€

  60,00€
     

 

 
     

 

 

 

     

 

***
 
Recalling duties / import duties:
Depending on individual health conditions of the country in which the buyer is located, may be subject to additional import duties on the purchase price, the buyer in addition to the price of the item and are the shipping costs paid. To import duties are duties, import VAT and special consumption taxes. A customs duty charges or taxes are referred to the relevant cross-border trade to be paid with third countries. Within the European Union (EU) No customs duty is payable. We recommend the non-European customers to get information before the purchase at the relevant competent national customs authority over import duties, the amount and the formalities of the importation and registration of import.
Third Delivery
The estimated delivery time, please refer to the product description. With the advance payment, the goods will be sent upon receipt of payment, therefore, it may happen that there is to delivery a few days longer.

4th Conclusion
"Complete Order" The presentation of products in our online shop is not a legally binding offer, but a non-catalog After you have entered your personal data and click the button in the final step of the ordering process you place a binding order in the shopping cart were off. The confirmation of the order follows immediately after sending the order. The purchase comes with our order confirmation or delivery of goods. You should receive within 2 weeks of no delivery confirmation or delivery by us, you are no longer bound to your order.

5th Treaty text
The contract will be filed. You can use the general terms and conditions at any time on this page and save it on your computer. The specific order and the general conditions of contract will also be sent by email.

7 warranty
The warranty is based on the law and is for private consumers 24 months.
This does not affect that allowed by the manufacturer's guarantee

8 Applicable Law
Only German law