Terms and Conditions

(The following terms and conditions also contain legal information about your rights under the Distance Selling and Electronic Commerce Regulations.)

1. Scope
For business relations with the purchaser, the following general terms and conditions apply in the version valid at the time of the order.
2. Contracting party
The purchase contract comes into being with the: Kochwerkstatt, owner: Roswitha Hummler, Kanzacher mountain 3, 88422 Betzenweiler. You can reach our customer service for questions, complaints and complaints Mo.-Fr. from 9: 00h to 16: 00h under the telephone number +49 (7374 9147010) as well as by E-Mail under service@kochwerkstatt.de
3. Offer and conclusion of contract
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog dar. After entering your personal information and by clicking the button "complete order" in the final step of the ordering process you enter a binding order of the cart Goods off. The confirmation of receipt of the order follows immediately after the order has been sent. The purchase contract is concluded with our order confirmation or delivery of the goods. If you do not receive an order confirmation or delivery from us within 2 weeks, you are no longer bound to your order.
4. Availability reservation
If the ordered product is not available because we are not supplied with this product by our suppliers through no fault of our own, we can withdraw from the contract. In this case, we will inform you immediately and, if necessary, propose the delivery of a comparable product. If you do not wish a comparable product, we will reimburse you for any compensation already paid.
5. Delivery, shipping costs, transfer of risk
Delivery will be made at the shipping costs stated in the individual case. All risks and dangers of the shipment pass to the customer as soon as the goods have been handed over by us to the commissioned logistics partner and the customer is an entrepreneur.
6. Retention of title
The delivered goods remain the property of the cooking workshop until full payment of the purchase price.
7. Payments
Only the payment methods indicated to the customer during the ordering process will be accepted. Detailed information about payment methods and shipping methods can be found here: important customer information

9. Offsetting

The customer is only entitled to offset if and insofar as his counterclaims have been legally established, undisputed or acknowledged by us. He is only entitled to rights of retention insofar as they are based on the same contractual relationship.
10. Warranty

10.1 It is guaranteed that the goods have a roughly agreed quality at the time of delivery or are free of material defects. Exempted from this is goods, which according to our information in the item description was designated as B-commodity. Material defects of B-Ware can be found in the article description.
Properties of the goods according to our information, the labeling or advertising belong to entrepreneurs only to the agreed condition, if this is expressly stated in the offer, confirmed by us in writing or marked in the order confirmation.

10.2 If the customer is an entrepreneur, the goods must be checked for completeness or any defects immediately upon receipt of the delivery and any deviations or damage in transit must be reported to us within two weeks of handover at the latest. If the notification is not received in time, the goods are considered approved.

10.3 The duration of the warranty is 2 years for new goods, a different period can be seen from the product description. The warranty begins with the receipt of the goods by the customer.

10.4 In the event of a defect, you have, at your option, the statutory claims for subsequent performance (removal of defects or subsequent delivery). If the legal prerequisites exist, you also have the right to reduce the purchase price or the resignation and claim for damages and the right to compensation for wasted expenditure. The supplementary performance can be denied, if it is possible only with disproportionately high costs. The resignation is excluded if the defect is insignificant.

10.5 Prerequisite for the warranty claims of the customer is that the defect was not caused by improper use or overuse or the goods were not maintained and maintained in accordance with our recommendations or that of the manufacturer and the defect has arisen.

10.6 If a defect appears later than 6 months after the goods have been handed over, the customer has the burden of proof that the goods were defective at the time the risk passed.

11. Consumer information in distance contracts for the purchase of goods

11.1 We are not subject to special codes of conduct not mentioned above.

11.2 The prices quoted by us are final prices including taxes, plus. Shipping

11.2 Any input errors when placing your order, you can recognize the final confirmation before checkout and correct with the help of the deletion and change function before sending the order at any time.

11.3 The essential characteristics of the goods offered by us as well as the period of validity of limited offers can be found in the individual product descriptions as part of our Internet offer.

11.4 The language available for the conclusion of the contract is exclusively German.

11.5 Complaints and warranty claims can be made under the address specified in the provider identification.

12. Miscellaneous

12.1 The law of the Federal Republic of Germany applies to the contractual relationship between us and the customer and to the respective terms and conditions. If the customer is a consumer, the current statutory regulations and rights under the law of the customer's country of residence in favor of the consumer remain unaffected by this agreement. The application of UN sales law is excluded.

12.2. For this contract, German law applies, excluding the UN sales law. The contract language is German.

12.3 Exclusive jurisdiction is the District Court of our place of business as far as the customer is a merchant within the meaning of the HGB or a corporation under public law. We have the right to sue at the customer's location.

Severability clause
Should individual provisions of this contract be wholly or partially not legally effective or lose their legal validity later, the validity of the rest of the contract is not affected.